Data Processing Addendum
This Data Processing Addendum ("DPA") supplements the Terms of Service between Clarity Stream (processor) and Customer (controller). It applies where Clarity Stream processes personal data on behalf of Customer.
1. Subject matter and duration
Processing of personal data submitted by Customer to the service for the term of the subscription.
2. Nature and purpose of processing
Hosting, storage, analysis, and transmission of telemetry and operational data to provide the service to Customer.
3. Types of personal data
Identifiers, contact data, device identifiers, telemetry, and any additional categories Customer chooses to submit.
4. Categories of data subjects
Customer's end users, employees, contractors, and operators of devices Customer connects to the service.
5. Sub-processors
Customer authorizes the sub-processors listed at /legal/subprocessors. We will notify Customer of changes and provide a right to object.
6. Security measures
- Encryption in transit (TLS 1.3) and at rest (AES-256).
- Logical isolation via row-level security and tenant-scoped tokens.
- Access controls, audit logging, vulnerability management, secure SDLC.
7. International transfers
Standard Contractual Clauses (SCCs) Module 2 (controller-to-processor) apply where transfers occur outside the EEA/UK.
8. Data subject rights and assistance
We provide reasonable assistance to Customer for responding to data subject requests and regulator inquiries.
9. Breach notification
We will notify Customer of a personal data breach without undue delay (target: within 48 hours of confirmation).
10. Return or deletion
Upon termination, Customer may export data for 30 days, after which we will delete it within 60 days unless retention is required by law.
11. Audits
Customer may audit compliance through certifications (SOC 2 Type II, ISO 27001) and reasonable annual reviews.
12. Contact
dpo@clarity-stream.example